Responsible Gaming
Gaming Should Be Entertainment
At Vegas Stars Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and set realistic expectations about your gaming experience.
Age Verification
Players must be at least 18 years of age to use Vegas Stars Casino. In New Zealand, this is the legal minimum age for gambling. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
If you are under 18, please do not create an account or attempt to gamble. If you suspect someone underage is using the platform, please contact our support team immediately.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone else, problem gambling may be developing:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to try to win back lost money
- Hiding gambling activity or lying about how much you gamble
- Experiencing mood swings or irritability when unable to gamble
- Neglecting family, work, or other responsibilities due to gambling
- Using gambling to escape stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Feeling a need to gamble with increasing amounts of money for the same excitement
- Failed attempts to cut down or stop gambling
- Experiencing financial hardship as a result of gambling
Self-Help Tools & Features
Vegas Stars Casino provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive notifications at regular intervals reminding you how long you have been playing
- Session Time Limits: Set automatic session timeouts to help you take breaks
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling
You can access and manage these tools through your account settings. We encourage all players to use these features as part of responsible gaming practice.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
New Zealand
- Gamblers Anonymous Aotearoa New Zealand – Support and peer counselling for problem gamblers
- Samaritans (NZ): 0800 726 666 – Available 24/7 for emotional support
- Lifeline Aotearoa: 0800 543 354 – Free call or text, available 24/7
International Support Services
- GamCare (UK): www.gamcare.org.uk – Free counselling and information
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counselling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and information
- National Council on Problem Gambling (US): www.ncpgambling.org – Help and referral services
Need Help?
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out – support is available and recovery is possible.
Contact the support services listed above, speak to a trusted friend or family member, or visit your healthcare provider. If you are in crisis, please call Lifeline Aotearoa on 0800 543 354.
At Vegas Stars Casino, your wellbeing is important to us. We are committed to providing a safe and responsible gaming environment for all players.